How fast is T-Zone?
T-Zone connection speeds allow the customer to connect to the T-Signal network at speeds anywhere from 1mbps all the way up to 30mbps (with additional hardware), which is nearly 50 times faster than the fastest alternative.
What equipment is needed?
Using the on-board wireless card that comes with your laptop or PDA, you can connect to the T-Zone network at nohardware additional cost. If you are located outside the normal operating range, you will need an external radio (about the size of a cell phone) to connect to the internet.
Will I have to learn anything new to use this system?
All you will have to do is to learn to enjoy the Internet the way it was meant to be...fast! If you already know how to use a web browser, you will find our system totally transparent. You are always online. You click on your browser icon, and you are online with no delay - no waiting for a phone line or a connection.
I'm tired of dealing with huge service providers, fine print, and hidden costs. Is T-Signal any different?
YES! We hate "run-around" as much as you do. That's why we staff knowledgeable, live people to take care of our customers. All monthly service and activation fees will be explained by one of our representatives before you sign up. We may offer the newest in technology, but we have old-fashioned ideas for how to treat our customers because we are happy when you are!!!
Is this the same as satellite Internet?
No! T-Zone is faster and more reliable than satellite solutions. The wireless solution eliminates the need for separate technologies – you upload and download at the same speed through the same device.
What kind of support can I expect?
Our installation technicians are well-trained in hardware installation. They will install any radio equipment required for connectivity. Then, our team of network technicians will work with you over the phone (or on site, if necessary) to resolve any issues regarding your connection.
Can I share the internet connection with the rest of the computers in my house?
Yes. We require a routing device with a firewall already set up, which can be a computer or small Cable or DSL modem sharing router. If you purchase a router through us, we will configure it for your network. We cannot help you configure or maintain beyond the router, unless otherwise arranged with your T-Signal representative.
I have multiple, non-adjacent offices. Can I connect all of them?
Yes! This is known as a multi-site connection. Even if your offices are across town, on the other side of the city, or on the other side of the country, we can securely connect your offices in our service area using our wireless technology. Once connected, your network operates behind a firewall as though each of your offices resides in the same building, virtually eliminating inter-office faxing and document emailing. You also gain the piece of mind that our highly trained staff of network technicians manages your entire distributed network from a centralized location. Speak with one of our friendly sales reps to determine what’s best for you.
How many computers can I connect?
As many as you want, behind the router. Be aware that they will all share the bandwidth provided to you (i.e., if you had two computers using the Internet at the same time, you would not get 256K each on a 256K connection).
Will the antenna look ridiculous on my house?
You may have seen earlier-generation antennas that looked like large pizza boxes on poles. The antenna used by T-Signal is about the size of a sliced bread. It seamlessly blends into the side of the house or roof after installation.
Can I install the equipment myself?
No. It is our policy to allow only T-Signal technicians to install the equipment.
Do you offer other services?
Apart from specializing in wireless Internet connectivity which involves hardware and software installation, network management, and systems monitoring, T-Signal will design, build and maintain your IP based network and also offer consultation on any technology related projects